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Q&A

DO I HAVE TO PAY TAX ON WINNINGS FROM MY BETS?

**Bk8** does not impose any fees on its users. However, local tax laws in your country may require you to pay taxes on your winnings, whether from betting specifically or as capital gains. It is your responsibility to ensure compliance with the relevant tax regulations in your jurisdiction regarding any winnings or withdrawals. Always check local regulations to stay informed about your tax obligations.

HOW DO I UNSUBSCRIBE FROM EMAIL NEWSLETTERS?

If you no longer wish to receive promotional emails from **Bk8**, you can easily unsubscribe by going to your account settings or by clicking the "Unsubscribe" button located at the bottom of any promotional email you've received. This ensures you won't receive further promotional communications from the platform.

CAN I SEE MY BETTING HISTORY?

You can see your betting history by going to “My Account – Bet History". Alternatively, you can choose to receive regular reports on your betting activity by email.

IS Bk8 AVAILABLE IN MY COUNTRY?:

Our website is configured in such a way that it can only be accessed from countries where gambling is legal. Please note that you can only use our site in accordance with the laws of the country that you play from. It is your responsibility to ensure that you abide by the laws of your country when using Bk8

THE TEAM THAT I BET ON HAVE WON. WHY HAVEN’T I RECEIVED A PAYOUT?

When placing a bet, make sure you understand exactly it is that you’re betting on. Otherwise, your bet can still lose despite being placed on the winning team. For example, if you bet on a team winning in regular time and they win in extra time or a penalty shoot-out, your bet loses.

WHY WAS MY BET VOIDED?

Bets can be voided for various reasons. For example, a sporting event may be canceled or one of the competitors may be disqualified. Moreover, total bets are refunded if the outcome is equal to the total shown on the site.

CAN I GET MY MONEY BACK IF I LOSE THE BET?

Unfortunately, you can’t get a refund on the money you’ve lost placing bets.

I ACCIDENTALLY PLACED THE WRONG BET. CAN I CANCEL IT?

Our site would offer a "Cashout" feature if you placed a wrong bet. If your bet is not calculated, you can sell the bet slip back to the company and immediately get the money back into your account. You can read the full terms & conditions for the "cashout" f

I MADE A DEPOSIT, BUT THE FUNDS HAVEN’T BEEN CREDITED TO MY ACCOUNT

At **Axiebet88**, we aim to make banking operations quick and easy. However, processing times can vary depending on the payment method used. For example, eWallet transactions are usually processed within 15 minutes, while cryptocurrency and card deposits can take up to 24 hours. If your deposit takes longer than 24 hours, please contact customer support with proof of payment, and we’ll work to resolve the issue as soon as possible.

WHY HAS MY WITHDRAWAL REQUEST BEEN REJECTED?

There are various reasons why a withdrawal request can be rejected. In the vast majority of cases, withdrawals are rejected by payment providers. In order to minimize the chances of your request being rejected, please make sure you use the same payment method both to withdraw and to deposit your funds. Also, make sure you’ve provided all the information required to make a withdrawal via the chosen method and that the information is accurate and correct. If none of the above works, try clearing your browser’s cache and cookies, then log back into your account.

CAN I MAKE A DEPOSIT WITH SOMEONE ELSE’S CARD OR EWALLET?

It’s prohibited to make a deposit to your account from someone else’s means of payment. Please make deposits only from payment accounts which are registered in the name of the Bk8 account holder.In cases it is deemed necessary, funds may be returned to the account used to make the deposit without prior warning.

DO I NEED TO UNDERGO VERIFICATION TO MAKE A WITHDRAWAL?

The first time that you request a withdrawal we’ll ask for you to upload the documents and our support team will contact you to guide you through the verification process.

MY ACCOUNT BALANCE IS IN A DIFFERENT CURRENCY THAN THE ONE I MADE MY DEPOSIT IN

If you deposit in a currency that **Bk8** doesn’t support, the payment provider will automatically convert it to a supported currency (e.g., EUR). The provider may charge a small fee for this conversion. **Axiebet88** does not charge any fees for currency conversion and is not responsible for any potential losses due to exchange rate fluctuations. Always check the currency options before making a deposit to avoid any unexpected fees or rate changes.

HOW LONG DOES IT TAKE TO WITHDRAW FUNDS?

Since transactions are handled solely by payment providers, withdrawal times vary depending on your chosen payment method.If you’re using an eWallet, we try to process all withdrawal requests within 12 hours. After that, the funds should appear in your account instantly. If you’re using a credit or debit card, on the other hand, withdrawals can take up to 7 business days. Cryptocurrency withdrawals are faster and usually take less than 24 hours.

CAN I CANCEL A WITHDRAWAL?

You cannot cancel a withdrawal if it’s already been approved by us. However, if your withdrawal request is still pending, you can contact our customer support team and request that they cancel the withdrawal.

We Are BK8

We aim to be the largest one-stop hub for all online gaming enthusiasts in Asia.
Providing access to a wide range of games in sports, casino, slots and many more.Based in Malta, our team of professionals all around the globe strives to build a fully integrated gaming website using cutting-edge technology.Our goal is to provide a platform with the most comprehensive gambling selection in hopes of giving members a stress-free environment while they seek to be entertained.In order to do so, we have eliminated the complexity of traditional casino and replaced it with a more straightforward and streamlined process.
Allowing members a quicker access to their desired games without the hassle of complicated transaction procedures.At BK8, our diverse group of experts work tirelessly to create an innovative website that is both accessible and lifelike. Through ongoing and extensive researches,
we are able to expand our knowledge about the industry and learn more about what our customers want, which allow us to improve our services.BK8 team members are equipped with the latest information needed to innovate and bring an online casino come to life – giving members an experience so real,
it is almost as though you’re in an actual casino. Try it out for yourself by joining our real time, real life dealers in our Live Casino.Slots, Live Casino, Sportsbook & More all via One Single APIIn-game Promotional Tool & Client Hub

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To do so, we provide only the best by following a simple guideline – putting our members F.I.R.S.T

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